Help Center
Quick answers about ordering, shipping, and care. Still unsure? Message us anytime.
How do I place an order?+
Browse the shop, choose your size and colour, and tap Add to bag. Open your bag to change quantities or remove pieces, then checkout to pay online (UPI, cards, netbanking).
What is the usual delivery time?+
Ready pieces typically ship in 5–7 business days. Custom or made-to-order outfits may take 2–4 weeks depending on fabric and detailing. Festival seasons can take longer — timelines are confirmed after you place the order.
Do you offer custom sizes or colours?+
Yes. Message us on WhatsApp with the design reference, child’s measurements, and preferred colours. We’ll guide you on feasibility and timeline. Ready-to-wear pieces can be ordered directly from the shop.
Is there free shipping?+
We offer free shipping on orders above ₹999 within India (standard service). Shipping for remote locations or express delivery may vary — contact us for a quote.
How should I care for silk outfits?+
Most pattu and aari pieces are best dry-cleaned. Store folded with soft tissue, away from moisture and direct sunlight. Avoid perfume sprays directly on embroidery.
Can I return or exchange?+
Unused, unworn items in original condition may be eligible for exchange within 7 days of delivery, subject to our return policy. Custom orders are generally final sale. Contact us with your order details to start a return.